About Lisa
After carving out a successful career in corporate event management in both Australia and the UK, a chance ‘sliding door’ moment helped Lisa realise her passion for creating, cultivating and empowering a strong connection between businesses, their brand, their customers and their ‘why’ and saw a niche in being able to provide genuine assistance, however needed.
She is more than a Virtual Assistant, she is your right-hand (wo)man, your sounding board, your friend, your cheerleader, your list-maker and get it done-er, your constant sense checker, your creative counterpart, your teammate and biggest fan.
Most importantly though, she is the support you knew you needed but perhaps felt you couldn’t ask for.
Alongside her personalised and holistic administration services, Lisa has an unwavering passion for genuine accommodation experiences, which forms the basis of her Hosted Homes package.
What sets Lisa’s Hosted Homes offering apart is the deep focus she places on building and fostering human connection; not only between herself and her hosts but also their guests and the experiences they share together whilst under her care. It’s deeply rewarding for all and creates an unparalleled level of personalisation to a service that is “so much more than just providing a bed”.
Lisa is a kind and gentle soul who gets sheer enjoyment from seeing people experience something not seen or felt before. She’s a passionate cook and budding veggie patch grower whose warmth lights up those around her, and has always endeavoured to ‘collect moments, not things’.
It was then only natural Lisa has chosen to show that there really is no place like home (even when it’s someone else’s!).
Services
Virtual Assistant
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Working extensively in event management has equipped Lisa with skills that make her extremely organised, versatile, reliable and unwaveringly supportive.
As your Virtual Assistant, Lisa can expertly provide administrative, technical and/or creative services remotely, which significantly help lighten and support the workload of a small business.
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As a consummate all-rounder when it comes to what she can offer as a VA, services include yet are not limited to:
Elevate Customer Experience
• Brand collaboration
• Collateral creation
• Merchandise development
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Digital
• Website management
• Social media engagement
• Online platform presence & ad campaigns
• Blog publishing
• EDM creation
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Operations
• Project co-ordination
• Bookings & calendar management
• Travel coordination
• Supplier referrals
• Research projects
• Proposal writing
• Inbox management & organisation
• Quoting & invoicing
Hosted Homes
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Hosted Homes is a unique service that ensures your home is fully prepared to offer a distinctly authentic and memorable experience to guests who choose to stay via accommodation hosting platforms like Airbnb and Riparide.
Depending on the level of package, Lisa takes care of all project management and administration associated with the guest’s stay, leaving the host free to focus on their other commitments and passions.
Each home is meticulously prepared and presented in a way that gives guests a genuine insight into the hosts, their interests and passions; it’s a refreshingly unforced and uniquely individual experience that is vastly different to staying in a hotel where at times you can feel merely a room number, rather than a guest.
Areas of support include:
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Getting Started
• Accommodation listing enhancement
• Set up of direct booking platform
• Process development
Daily Support
• Streamline guest communication
• Ongoing management of day-to-day operations
• Identify ways to enhance the guest experience
• Guest experience assessment
• Guaranteeing that all guests feel comfortable, supported and safe during the entirety of their stay
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